I called Volkswagen back, and the Regional Care Advocate (RCA), said that they would ship my car back to me from PA for free, and they would give me $525 ($35 * 15) towards my rental car in addition to the benefits that Roadside Assistance (RA) will provide (up to $500).
So they repaired the car for free (warranty repair), will give me $525 towards the rental car, ship the car back to me for free ($X), and will allow me to submit receipts to RA for their maximum reimbursement allowance of $500. VW’s total offer: $1,025
Since July 12th I’ve incurred the following expenses:
2 night stay in Columbus OH – $239
Out of pocket food for the stay in OH – $60
Rental Car since July 14th – $1,245 (7/14-8/13*) $51 initially and now $32/day and still accruing daily.
Differential in fuel economy between TDI and Rental to date – $75
July loan payment – $475
Sirius/XM – $10
Rental of a minivan to transport Seamus to the vet following his surgery in July – $198* Funny story connected with this item
My total expenses to date: $2,104 (not including mini-van rental)
In addition to above expenses that I’ve incurred I want VW to replace the TDI as I have no confidence in it for any trip beyond the beltway and that when it breaks down I’ll be stuck wherever it happens for another 30 days. I’ve asked VW to replace my TDI JSW with a 2015-16 petrol powered Golf GTI or R for a fair price, keep the loan at the same interest rate and terms, and make it a seamless process so I don’t have to pay additional taxes/title/tax fees.
Now, I ask you are my demands reasonable, and is Volkswagen’s offer fair?
Is Volkwagen's offer fair given my recent experience and expenses?
- No, Volkswagen's offer is not fair, keep at them to make you whole! (100%, 3 Votes)
- Volkswagen's offer is fair, take it! (0%, 0 Votes)
Total Voters: 3